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Here’s where you’ll find everything you need to get help with Acumin - submit a ticket, track an existing one, or find answers yourself. Two main resources: the Support Portal and the Acumin Library. Quick guide below on each, plus where to start if this is your first visit.
Dexco Support Portal
What is it? This is where you can go to open a new support ticket or manage an existing one. Of course, you can still contact us the old-fashioned way (😎) at support@dexco.com
Where is the Portal? You can find it here, but you’ll have to register first. There are instructions to help you below.
The Acumin Library
What is it? Your self-serve home for documentation - a growing collection of articles covering common tasks, features, and troubleshooting.
As of this writing, there are 582 articles and counting. We do our best to keep everything current, but it’s possible that a few details may have slipped through the cracks. If you spot anything that needs correction, or a better explanation, please let us know - see "Have feedback?" below.
Where is the Acumin Library? Great news - you’re already here. And here’s a link to the main page.
Even more good news - you don’t need to be a registered Acumin user to access the Acumin Library. This means you can easily share articles and links with your colleagues to help them find the information they need.
Where should I start?
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Register for the portal. You can find an article explaining how to do that here
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Read through the Support Portal Guide. It walks you through the features of the portal and how to use them. It’s short, we promise ;)
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After that feel free to explore the Acumin Library
Have feedback? Suggestions? Find a mistake or an outdated article? Let us know!
(There’s even a place to suggest improvements in the portal.)
