Matter - How to reopen/activate a closed matter

1. In the Matter Properties form, press the Status Change button;

2. In the Status and Other Changes form, in the Status section, select the “active” status from the drop down list;

3. In the Potential Conflicts form, select the “Activate” option from the Actions list.

4. Click on Yes on the message asking you to proceed with the matter activation;

5. In the Change of Status form, enter the reason, press OK;

6. In the Status and Other Charges form, a line in the log list will be added with all relevant information. Press the Close button to exit.

7. In the matter Properties form, you will see the “Active” status in the “Last Status Change” field.

Note: To activate a closed client, press the Change Status button in the Client properties form and follow the same steps as above.