Acumin Documentation

Search tool - Explanation of an unexpected result when searching for a combined two name search

QUESTION: One of our members performed a conflict search this morning and had no hits.  When searched on a portion of text, a hit appeared.  Can you please let me know why there were no hits with the first search?


RESPONSE: It depends on the choice of operators, targets and other options. One common occurrence is the misspelling of a word. We suggest you verify, and if you are still having issues, please send a full screenshot of the search criteria and results so that we can explain the difference.