*E-bill clients need the e-bill generated to clear them as sent - Clearing Invoices in Acumin

QUESTION: We need to clear some invoice from a que in Acumin but we cannot figure out how. Option sent by email and sent by post are grey out. Please, could you advise how to proceed?

RESPONSE: If this is an e-bill client, you need to generate the e-bill to be able to flag them as e-bill sent. If you have e-bill clients for which you do not make e-bills, then you will need the latest executable (v. 2.0+) to clear them. In the meantime, they can remain on your list.