Acumin Documentation

Master GL account Loss on Billed Disbursements displaying transaction for an invoice with no disbursements billed

QUESTION: We have a master GL account - Loss on Billed Disbursements, where there is a transaction from a posted Acumin-generated invoice.  However, this invoice does not have any disbursements, can you please explain the transaction in the master GL account?


RESPONSE: Once an Acumin invoice is posted, to see the entries included in the invoice and how they were billed, the user needs to press on the “Show Entries” button - upper left of the "Entries" tab - "Billing" section. In this case, we noticed that the screenshot is not showing any entries. Please re-access the posted Acumin invoices and press on the "Show entries" button to see the disbursement in question, written down to 0.00 triggering the GL operation in the master account.