Acumin Documentation
Acumin Documentation
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Cancellations of a Converted Invoice or Credit Note

Converted invoices or credit notes cannot be cancelled, as the source applications typically do not retain all the necessary data for Acumin to reconstruct the relationships required to accurately restore unbilled time and disbursement entries to their original state. Without this information, re-billing them correctly is not possible.

To achieve a similar outcome, users can:

  1. Process a partial credit note and issue it to the client along with the invoice – this will reduce the receivable balance and allocations as if the invoice would have been billed at the lower value;

  2. Process an additional no time (fee only) invoice – this will increase the receivable balance and allocations as if the invoice would have been billed at the higher value.

Note that the preparer should manually allocate the fees in proportion to the allocation of the original invoice;

  1. Process a supplementary regular invoice for the additional entries missed. This will increase the receivable balance and allocations as if the invoice would have been billed with the additional entries.

Note that the preparer can amend the cover letter (if used) to provide a summary for the two invoices;

  1. Process a full credit note which will not be submitted to the client and a new no time invoice. As the no time invoice does not have any entries (these were billed on the invoice that cannot be cancelled), the client needs to be provided the entry details in printed form from the previous accounting system or re-entered manually as entries for presentation only (process applied in the billing section of invoice properties).

Best Practice: Depending on the firm's billing practices, point 1, 2 or 3 (depending if the adjustment is a write-down, a write-up or a supplementary entries to be billed) is most desirable and likely to yield the best result for the least effort.


Additional Documents: