QUESTION: We have a case whereas a bill was done for an audit letter; however, even though the excess time appears to be on hold in our previous Accounting system, it was dropped off when bill was processed. Now the lawyer wants to bill for that time.
What I am suggesting is to reverse the bill and re-post to bring the unbilled time back to the file; however, I am not sure how we can bring that unbilled time back into Acumin to create a bill there.
How do we create presentation only entries without increasing/inflating the lawyers' docketed time?
RESPONSE: It is not possible to cancel (reverse) a converted invoice, but if the time is unbilled, you can generate an Acumin invoice - supplementary invoice - at any value to remove the time. If the time is not there because it was included in the invoice in lighthouse you can create presentation only entries that will present as a positive variance and not affect the actual time recorded.
If there is no WIP to be included in the replacement invoice, you have two alternatives to be able to include presentation only entries (entries that will support the fee but not impact the hours worked).
The first is a use of the "No Time" invoice. We include the document which explains use case and how-to including using paragraphs and word tools to present an invoice with presentation only entries when there is no WIP.
The second is to create a new time entry for 0.10 for the matter using the firm lawyer (not a real lawyer) as a timekeeper. Then right-click new to create a regular invoice from show invoice details contextual menu, drag all the WIP back into the WIP section and only leave the one time entry for the firm lawyer in the billing section, right click in the billing section to create the presentation only time entries that you need (these are not real hours worked), write-down the 0.10 entry to zero and override the fee to what you need it to be.
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