QUESTION: We are able to batch send individual invoices, however the automatic email that gets sent to the client is “from” my default Outlook inbox. Is there a way to change this in Acumin so the invoices appear to be sent from another email?
RESPONSE: The invoice email functionality uses the member's logged in email as the sender. This applies to batched email functionality. There is no option to set a second email account as the sender. We rely on the default email account for these types of processes.
As with an individually emailed process, the invoice is attached to an open outlook dialogue box, where the user can change the account before pressing send (MS Outlook Functionality), it may be possible to easily change your default account before using the batched process.