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QUESTION: How to make an invoice with a date prior the cancellation date of a cancelled invoice that includes at least one of the same entries? Why can I not back date an invoice to a date prior to an invoice cancellation date? There are a set of invoices which needs to be posted in prior month and the system will not let me. Why?
RESPONSE: It is not possible to create an invoice with a date older than the invoice cancellation date of a cancelled invoice that includes some of the same entries because this compromises the integrity of the transactional timelines required to generate date sensitive and balanced reporting outcomes, which rely on the historical attribute. For this reason, the oldest possible cancellation date of an invoice as well as the transaction date of the new replacement invoice, is the original invoice’s transaction date.
As this makes it impossible to backdate the new replacing invoice, the below is the easiest, most timely and no cost solution that facilitates the transfer of the impact of a posted invoice to a previous month, without compromising the database.
To correct prior month: Generate a no-time invoices with the same values and fee allocation structure dated the last day of the prior month. This will trigger required internal results affecting the GL and fees billed management reports. If the client needs the time and disbursement details, use the output of the current month invoice and change the invoice number and date to match those of the no time invoice.
To correct current month: Cancel the prior month no time invoice with a cancellation date equal to the invoice date of the current month detailed invoice posted in error.
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