QUESTION: Is there a way to unlock an invoice which is in progress? Last Friday was the last day of the user of this invoice, and she left that in progress and other assistant wants to complete the process as today is our billing cut-off.
RESPONSE: Users with security 250 (Security Permissions: Accounting - Regular Processes - Invoice and Invoice Batch Full Third Party access) can import the content of a batch into their own batch. Once inside the batch you own, the import button is at the bottom right of the batch form.
Import Process:
Press on the “Import Content from Batch” button to launch the “Show Invoice Batch” list.
Scroll to find the batch or filter for the member that owns the batch. Once identified, right-click to select or double click.
The message provides and opportunity to continue with or abort the import process.