QUESTION: We have an invoice in which there are fees not assigned to anyone. Can you please advise?
RESPONSE:
Manual Allocation – Missing Allocated to member and/or unbalanced results - Status Summary and Next Steps
Issue:
In version 14.B and earlier, we do not verify the validity of the allocated-to member when an allocated amount is given to someone on the list, therefore it is possible to end up with fee allocated to no one negatively impacting reports. Although we do complete the allocated to member verification needed when completing a manual fee allocation in 2.0, we do not fully control the changes. For example, if during the manual fee allocation process the user deletes a row and presses cancel, the form will close, however in this scenario the form is not verified for balanced content, therefore the allocation will remain un-balanced by the amount of the deleted row.
Conclusion:
To be able to close the manual fee allocation form, regardless of option used – OK or cancel - every manual allocated record must have a valid allocated-to member and the sum of manually allocated to values must balance with the total fees for the invoice affected.
Next Steps on Affected Versions:
In version 14.B and earlier, the user can correct the missing allocated-to member or imbalance by using the modify invoice allocation function available for use with posted invoices to undo and re-do the manual fee allocation override.
The advances in Acumin architecture introduce unworkable complications to be considered in correcting this issue in versions prior to 2.0... If this issue is of concern to your firm, please reach out to Support to schedule an upgrade to a more recent version.