QUESTION: Can we reverse a posted invoice? How is a reversal different than a cancellation? What security do I need to reverse an invoice?
RESPONSE: In version 2.0 – law firms working in a cash accounting environment (flag in implementation tab) can reverse a posted invoice – a process which is different than invoice cancellation, as the former restates the invoice to its pre-posted state instead of completing a full cancellation.
As this is a secured option, affected users must be assigned to a security group that includes security code 179 check-marked on. Please note that for security changes to take place, the affected users belonging to the modified security group will need to relog into Acumin after the security change is completed by the administrator responsible for this task.