Cannot generate invoices for matters presented in Italics on the E-WIP Statement (To Bill Tab)

QUESTION: I have selected files for billing and they are still in italics. I cannot generate an invoice because of the italics.   Do you know why? 

RESPONSE: To be able to generate invoices, the matter record on the E-WIP statement (to Bill tab) must be set to "To Bill".

When you multiple select matters and identify them as "To Bill" they will present listed in Italics to indicate that the action is not yet committed (this is not the case when you set the action individually).  To fully accept the action and proceed to generate the invoices, press on the "Commit All" button – bottom left. This will clear the presentation in Italics, for you to be select the matters and generate their invoices.